News DeskDubai, UAE: Dubai Police received 109,005 phone calls during the Eid Al Adha holiday, which stretched from June 27 to July 2.
According to Colonel Mohammed Abdullah Al Muhairi, Director of the Command and Control Centre at the General Department of Operations of Dubai Police, 104,273 of these calls were emergency calls dialled to 999, while 4,768 were handled by the force’s (901) Call Centre.
Colonel Al Muhairi further noted that the call centre also received 945 emails and 2,495 messages through the ‘live chat’ service on Dubai Police’s official website.
“These communications involved a multitude of queries and suggestions from the public, all of which were responded to promptly and with a high degree of professionalism by the competent staff at the call centre,” he said.
Colonel Al Muhairi reminded the public to only use the emergency line (999) for actual emergencies and that non-emergency cases or inquiries about the services provided by the Dubai Police to community members should be directed to the call centre at 901.
