News DeskDubai, UAE – Silicon Central, Dubai’s premier shopping destination, has announced a strategic collaboration with Hala Taxi to enhance customer satisfaction. This partnership introduces a special offer of 25% off on the first three rides to and from Silicon Central using the Careem app, providing customers with a more convenient and efficient transportation option.
Silicon Central has been facing significant transportation challenges, including taxi shortages and extended wait times for customers. The collaboration with Hala Taxi aims to address these issues effectively, ensuring a seamless experience for all visitors. Leveraging Hala’s extensive network and reliable service, Silicon Central seeks to enhance customer satisfaction and provide a hassle-free shopping experience.
Navaneeth Sudhakaran, General Manager of Line Investments – Dubai & Northern Emirates, commented on the initiative: “We are excited to partner with Hala Taxi to address the transportation challenges faced by our customers. This collaboration not only improves accessibility to Silicon Central but also enhances the overall shopping experience by making it more convenient and efficient for our visitors.”
Impact on Mall Visitors
The introduction of the Hala Taxi partnership has significantly improved accessibility for customers relying on taxi services. This initiative makes Silicon Central more attractive and convenient, enhancing the overall shopping experience. By improving transportation options, Silicon Central not only drives footfall but also boosts sales for retailers, creating a win-win situation for both customers and the mall.
Future Plans
Looking ahead, Silicon Central will be one of the pilot locations for Hala Taxi’s innovative WhatsApp-based booking system. This system will include geolocation services and incentives for taxi drivers, ensuring the availability of taxis, especially during peak hours. These future initiatives aim to further enhance the convenience and satisfaction of Silicon Central visitors, solidifying the mall’s reputation as a premier shopping destination in Dubai.
