News DeskDubai, UAE – In an exceptional moment where the symbolism of recognition intersects with the depth of institutional transformation, and under the patronage and presence of Lieutenant General Dhahi Khalfan Tamim, Deputy Chief of Police and General Security in Dubai, and Lieutenant General Mohammed Ahmed Al Marri, Director General of the General Directorate of Identity and Foreigners Affairs in Dubai, the General Directorate proudly raised the “Hamdan bin Mohammed Flag for Government Services 2024.”
This celebration marks an extraordinary achievement that reinforces its position as one of the leading government entities that have embodied the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum — transforming government work into a global benchmark, a roadmap led by innovation and centered around people.
This celebration marks an extraordinary achievement that cements its position as one of the leading government entities embodying the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum in transforming government work into a global benchmark, a roadmap driven by innovation and centered around human needs.
The ceremony was attended by Eman Al Suwaidi, Executive Director of Evaluation and Studies at the General Secretariat of the Executive Council, and Major General Obaid Muhair bin Suroor, Deputy Director General, along with assistant directors general, senior officials, and employees from across the organization. The atmosphere of the event echoed the Directorate’s institutional journey- a journey defined by speed, efficiency, and digital intelligence within a workplace culture that consistently exceeds expectations and positions public service as the cornerstone of public trust.
The ceremony opened with a visual presentation highlighting GDRFA’s most pivotal transformation milestones- achievements that not only enhanced operations but also redefined the very concept of customer experience. A patriotic poem followed, capturing the collective pride of the workforce and symbolizing the unity behind the achievement. In his remarks, Lt. General Al Marri expressed his appreciation to H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum for his continued guidance and leadership of this visionary program. He affirmed that the Hamdan Flag is not merely an award—it is a renewed mandate to elevate government service from operational efficiency to societal impact.
“Our victory in earning the Hamdan Flag,” he stated, “is both a moment of pride and a moment of responsibility. It’s a celebration of what we’ve accomplished and a springboard for even greater institutional integration that makes a real difference in people’s lives. This flag reflects a leadership philosophy were making people happy is a national responsibility, and excellence is not a temporary goal, but a long-term commitment.”
During the event, GDRFA Dubai was keen to honor the teams that led improvement projects and implemented the 360 Services Policy — a step that reflects an institutional culture that values dedication and links achievement with recognition and appreciation. The moment the flag was raised in front of the headquarters crowned these scenes, embedding in the organizational memory that excellence is not only celebrated, but preserved through commitment and continuous development.
The celebration also featured a dedicated video presentation that captured the journey of excellence leading to this milestone, showcasing the institution’s key achievements and collective spirit. During the official ceremony, the Hamdan Flag was formally handed over to Lt. General Dhahi Khalfan Tamim and Lt. General Mohammed Al Marri, before being raised outside the Directorate’s headquarters—an iconic moment that immortalized the essence of this national accomplishment.
Through this milestone, GDRFA Dubai renews its pledge to the vision of H.H. Sheikh Mohammed bin Rashid and the approach of H.H. Sheikh Hamdan bin Mohammed, embracing a model of government that is faster, simpler, and closer to the people. This flag is more than a tribute to past success- it is a national message to all institutions: quality, empathy, and proactivity are no longer optional traits, but the foundation of the UAE’s evolving government excellence paradigm.
