News DeskDubai: Commercial Bank of Dubai (CBD) has reassured customers and businesses across the UAE that its operations remain stable, fully functional, and well-positioned to support the market despite ongoing regional developments.
The bank said all of its services including branches, digital banking platforms, and remote service channels are operating without interruption. CBD added that its continuity is backed by strong liquidity, solid operational safeguards, and disciplined risk management measures.
In a statement, the bank emphasized its focus on providing customers with secure and seamless banking services at all times. It revealed that during the recent period of heightened regional activity, it successfully handled 2.7 million customer interactions across both its digital platforms and branch network.
Dr. Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai, said the bank’s immediate priority is to ensure uninterrupted service and maintain strong engagement with customers across every touchpoint.
“We are operating normally across all branches and channels, supported by a strong liquidity position and a robust capital base,” he said. “Our balance sheet strength, conservative risk management, and diversified franchise position us well to navigate evolving conditions with confidence while continuing to support our clients and the UAE economy.”
CBD said its branch network, core banking infrastructure, and customer service platforms remain fully active, supporting retail, corporate, commercial, and institutional banking services without disruption.
The bank also highlighted the strength of its omnichannel model, which combines its nationwide physical presence with fully operational digital and remote banking services. This, CBD said, allows customers continued access to key banking solutions, including deposits, payments, lending, trade finance, treasury, and digital transactions.
As regional developments continue to unfold, CBD said it is closely monitoring the situation while remaining committed to prudent risk management, operational resilience, and maintaining a strong balance sheet.
