News DeskAbu Dhabi, UAE – Al Masaood Commercial Vehicles & Equipment (CV&E) Division has been recognized with the Aftersales Uptime Initiative Award at a grand ceremony held at the Ritz Carlton JBR, Dubai on January 23, 2024.
Al Masaood CV&E, the exclusive distributor for UD Trucks, Renault Trucks, Unicarriers Forklifts, Oshkosh Fire Trucks, and Dongfeng Heavy-Duty Trucks, demonstrated exemplary commitment to operational excellence in aftersales fleet service and parts execution nationwide.
The division’s remarkable growth over the past year was underscored by securing numerous large-scale aftersales contracts across diverse sectors, solidifying its position as a pivotal industry player. These contracts, featuring advanced telematics technology for enhanced fleet management, emphasized daily service and repair reports, monthly telematics updates, and rigorous quality assurance measures.
Moreover, Al Masaood CV&E expanded its operational presence with the inauguration of the M40 facility and its first Dubai branch, complementing the existing M15 site and signaling a significant milestone in its expansion strategy. Plans for further expansion in Al Ain and Beda Zayed are underway to ensure comprehensive customer support across the region.
Mohamed El Zeftawi, General Manager at Al Masaood CV&E, expressed pride in the division’s history and recent achievements, stating, “For over 40 years, Al Masaood CV&E has been a leader in the UAE’s commercial vehicle industry, known for reliability and innovation. This accolade reflects our dedication to delivering exceptional value and service through network expansion and cutting-edge telematics technologies.”
Al Masaood CV&E remains committed to enhancing uptime, service predictability, and leveraging the latest innovations to uphold its reputation for unparalleled customer service.
